Built to Impress: Utopia’s B2C & B2B Transformation
Premium home improvement retailer for bath and kitchen solutions, based in the UAE.
Operating in a highly competitive space, Utopia Bath & Kitchen aimed to elevate its brand perception and become the go-to choice for both end-consumers and the professional design community.
Client Snapshot
Client: Utopia Bath & Kitchen
Sector: Home Improvement / B2C Retail
The Challenge
- Lacked clear differentiation in a saturated home improvement and interiors market.
- Needed to build credibility among interior designers, architects, and contractors.
- Required stronger digital-to-physical showroom funnel to drive qualified footfall.
- Limited brand recognition beyond walk-in retail exposure.
Our Approach
- Designed a segmented content strategy across Instagram, Facebook, and LinkedIn to target both B2C and B2B audiences effectively.
- Highlighted product craftsmanship, quality assurance, and behind-the-scenes brand expertise to build industry trust.
- Humanized the brand through project features, testimonials, and design stories to appeal to homebuyers and design professionals alike.
- Launched conversion-optimized paid media campaigns focused on lead generation, driving showroom visits, and inquiry capture.
- Created a consistent visual identity aligned with premium retail expectations and interior design aesthetics.
The Impact
- 70% lead-to-customer conversion from paid campaigns
- Enhanced visibility in the B2B design ecosystem
- Increased traffic to physical showroom
Services Delivered
- Social Media Strategy & Management
- Content Creation
- Graphic Design
- Social Media Ads
Visual Showcase



